Support

Tell us what happened. We'll help you find the next step.

support@goblinstash.app

Getting into your account

Use the same email or sign-in method you used to create your account. If a sign-in code has expired, request a new one.

Still stuck? Include your device, app version and the message you see in your email. Keep passwords and sign-in codes private.

Managing a subscription

Cancel through the service where you bought it:

  • App Store: open Settings on your iPhone, tap your name, then Subscriptions.
  • Google Play: open Payments & subscriptions, then Subscriptions.
  • Web purchase: use the management link in your Paddle receipt.

For a refund, contact the service that handled your purchase. If access doesn't appear after buying, try restoring the purchase in the app.

Deleting your account

In Goblin Stash, open Account and choose Delete account. Read the confirmation and type DELETE to continue.

If you can't access the app, email a deletion request. Include the email or sign-in method associated with your account so we can verify the request.

Deletion removes your account and learning history. Limited records remain to protect subscription ownership; see our Privacy Policy.

Deleting your account does not cancel your subscription. Cancel separately with the service where you bought it.